Learn how to resolve the X1 error code RDK-03010 - There's a Problem That Needs our Attention.1 Message Saturday, July 2nd, 2022 5:32 AM Closed Error 03013 Do I need a cable TV outlet for Xfinity X1 to work? If so, why? I’ve got error RDK- 03013. Cables are tight. There is no power buddy on the front of the box. Question • Updated 1 year ago 81 1 0 2 Responses CCBrian1 +10 more Valued Contributor • 367 Messages 1 year ago Hello @GuyMAndrusNov 21, 2022 · Press the power button of the internet provider and hold it for a minimum of 30 seconds. You can now reconnect all the cables to their respective slots, then allow the connection to be re-established again. Turn on your television and try to stream again. Check if the RDK-03003 is still showing. The RDK is a pre-integrated software bundle, initially developed and licensed by Comcast to create a common framework for powering tru2way ®, IP or hybrid set-top boxes and gateway devices and to accelerate the development and deployment of next-generation video services. With your TV set to the input you normally watch cable on (where you're seeing the RDK-03013 code), Check the back of your TV and the back of the cable box and make sure all cables are plugged in tight. Unplug your cable box's power cord; Wait 30 seconds, then plug the cable power cord back in. Watch the screen to see if the cable box "boots up".Feb 17, 2020 · Hi, thank you for the advice...BUT so far I have not been able to meet up with a Comcast tech at home. I called the customer support a few times, and they have scheduled a tech to come out last wednesday from 10-12, but it was a no show, I had to go back to work, and at 1:30pm a tech called me saying he was on his way, but they told me 10-12. RDK-03004 . Obviously since following these steps a dozen times has had no effect, none of those things are the problem – at least not inside the house. The remote restart from the Xfinity web page wouldn’t even work – it said my cable box couldn’t be reached and gave me the same steps above to try.Click on your system start menu. In the search box, type “cmd.”. Next is to right-click on the command prompt. From here, select RUN as Administrator option. Type in “SFC/scan now” directly on the command prompt window. Immediately hit on the enter button so the given command will be executed.Feb 11, 2022 · RDK-03033 Errors. I have been having ongoing issues with my cable box intermittently for about a month. My xfinity app shows everything is working fine but I have to reboot my cable box several times a day and have called technical support several times. The issue seems to resolve temporarily and then resume within the hour. Hello, @user_2740d9. Nov 21, 2022 · Navigate to the start button, then tab: All Programs>>>Accessories>>>System Tools >>> System Restore. From the display new window, click the option “Restore my computer to an earlier time” and then tap on Next. Here you need to select the most current system restore point shown “On this list.”. Next, you need to click a restore point ... Jan 3, 2022 · Click the "New message" (pencil and paper) icon. 2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. Hi, thank you for the advice...BUT so far I have not been able to meet up with a Comcast tech at home. I called the customer support a few times, and they have scheduled a tech to come out last wednesday from 10-12, but it was a no show, I had to go back to work, and at 1:30pm a tech called me saying he was on his way, but they told me 10-12.Learn how to resolve the X1 error code RDK-03010 - There's a Problem That Needs our Attention.Apr 21, 2019 · RDK-03013. My cable connections seem tight ... All other. My comcast/xfinity box won't connect to my TV. All other boxes are working fine. ... May 7, 2020 · The issue (RDK-03033) has been identified and should be resolved during our next firmware release happening next week. Please report back at the end of next week if you continue to experience this issue. Thank you in advance for your patience. **Marking as Best Answer so all customers reporting RDK-03033 will see this message. What RDK 03013? Solution Code “Something’s not quite right. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. If restarting doesn’t work, give us a call at 1-800-xfinity.” How do I fix my Xfinity On Demand?Dec 26, 2022 · It is the closest thing you can do to factory resetting, and to do so, follow these steps: Go to Settings. Navigate to Help > System Refresh > Refresh Now. Confirm the prompt that appears. Do not turn off the box or the TV until the refresh completes. Once the refresh completes, the cable box will reboot. May 7, 2020 · 3 years ago. @thezogs wrote: I receive RDK-03004 and RDK-03033. Internet is working fine and all other boxes in the house work fine. I am never able to restart or reboot the box via the xfinity app. I always have to completely unplug the box, at least 3 times, before it finally connects and starts working properly again. RDK-03013. So just switched over to comcast from direct tv since it was getting too expensive and now im getting this constantly on all the lines, tried replacing the splitter and did nothing. We have made changes to keep employees safe so response and call times may be longer than usual.For the last several months I have been trying to find resolution to my RDK 03033 issue that seems to occur nightly with my Contour 2 DVR box. I have had countless number of technicians come out to my home and attempt to diagnose/fix the issue but to no avail. Xfinity is a service bundling in which Comcast sells internet packages, streaming TV services and Comcast supported routers altogether. A package costs a fraction of what users would pay if they ...RDK-03003 means the box has a totally unusable connection to the Comcast network.Secondly, how do I fix my Comcast cable box? Try these tips. Check the power on your devices. What is RDK Comcast? The RDK is a pre-integrated software bundle, initially developed and licensed by Comcast to create a common framework for powering tru2way ® , IP or hybrid set-top boxes and gateway devices and to accelerate the development and deployment of next-generation video services.Reach out to Comcast Xfinity Support Representative. This is the last step of rectifying the RDK 03013 error. You’ve to contact the support department either via the chat box or their toll-free number: 1-800-Xfinity. Alternatively, you can log in to their official website and drop your complaint.Solution Code. To resolve this issue, you may need to restart your TV Box. For more information, please see X1: Restart My TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically. Sep 24, 2020 · Comcast called & said they needed to come & 'tighten' our system for faster internet service. They came on 1/26. Said all is well now, though we didn't know we had any problems. May 20, 2022 · Before addressing your point of concern, it is imperative to know what Comcast is and how it is related to Xfinity. Comcast is one of the significant providers of entertainment, cable television,and communications products and services in the United States. RDK 03033. Every single day now, RDK 03033. If I’m home during the day, watching tv is not an option. No amount of rebooting fixes it. When night rolls around all the problems are magically resolved. This is unacceptable. There are no loose cables. This is undeniably a Comcast problem.Dec 14, 2022 · RDK errors in Xfinity cable boxes are usually seen where the cable box runs into an unexpected issue. It can be related to a loss in signal, audio bugs, or even issues that can cause the system to crash. • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itMay 2, 2023 · What RDK 03013? Solution Code “Something’s not quite right. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. If restarting doesn’t work, give us a call at 1-800-xfinity.” How do I fix my Xfinity On Demand? Learn how to resolve the X1 error code RDK-03031.RDK-03009. Cable tv and internet, I believe. ... RDK-03013. My cable connections ... Don't know how to use the xfinity remote to access recorded shows. Or how to use ...Comcast called & said they needed to come & 'tighten' our system for faster internet service. They came on 1/26. Said all is well now, though we didn't know we had any problems.How do I fix RDK 03036? Power cycle the TV Box by unplugging it for 1-2 minutes and plugging it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable.NBA TV is among the recent television networks. It was actually launched on March, 1999 as a sports-oriented television network. The channel is owned by none other than the National Basketball Association (NBA). Turner Sports operates the channel. True to its name, NBA TV is solely dedicated to basketball.Hi all, I just moved into my first apartment. Moving process went smoothly. Great. I go to set up my modem/router in my bedroom and my cable box in my living room thinking this process is about to be a breeze because I know how to read instructions and plug some shit up. Learn how to resolve the X1 error code RDK-03031.Jul 18, 2022 · To send a "Direct (private) Message": • Click "Sign In" if necessary. • Click the "Direct Message" icon. • Click the "New Message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Aug 15, 2021 · RDK 03033. Every single day now, RDK 03033. If I’m home during the day, watching tv is not an option. No amount of rebooting fixes it. When night rolls around all the problems are magically resolved. This is unacceptable. There are no loose cables. This is undeniably a Comcast problem. Something went wrong. I wasn't able to load. Please refresh to try again. RefreshI tried a hard reset by disconnecting power and waiting 30s and plugging back in. when it went through the 'powering up' and 'connecting to x1 platform' steps it first said something went wrong and to try it again. so I did. on the 2nd attempt it got through those but to the red 'something is not quite right' screen and gave the RDK code above ... 3 years ago. @thezogs wrote: I receive RDK-03004 and RDK-03033. Internet is working fine and all other boxes in the house work fine. I am never able to restart or reboot the box via the xfinity app. I always have to completely unplug the box, at least 3 times, before it finally connects and starts working properly again.Jul 12, 2020 · 2 comments AutoModerator • 3 yr. ago We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. The RDK is a pre-integrated software bundle, initially developed and licensed by Comcast to create a common framework for powering tru2way ®, IP or hybrid set-top boxes and gateway devices and to accelerate the development and deployment of next-generation video services. Thanks for taking the time to let us know about this issue you're having, @HSSCARPELI. We never want to see you having trouble with a new cable box.RDK-03033 Errors. I have been having ongoing issues with my cable box intermittently for about a month. My xfinity app shows everything is working fine but I have to reboot my cable box several times a day and have called technical support several times. The issue seems to resolve temporarily and then resume within the hour. Hello, @user_2740d9.ERROR CODE RDK-03013. U. user_c63450. ... If restarting doesn't work, give us a call at 1-800-xfinity." To resolve this issue, you may need to restart your TV Box.The Blessed Virgin Mary received this title, which reflects her unwavering desire to pray for the welfare of people, particularly those who seek her intercession.…Jul 2, 2022 · To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itUpon setup, an error message displays with the error code RDK-03013. I have tried two different cable cables and unplugged the box multiple times. Additionally, the wireless restart available on the app doesn't seem to actually restart the box. I don't know what else to do.Thursday, February 10th, 2022 8:37 PM Closed RDK-03033 Errors I have been having ongoing issues with my cable box intermittently for about a month. My xfinity app shows everything is working fine but I have to reboot my cable box several times a day and have called technical support several times.Got up this morning, DVR good, 2 set top boxes have RDK-03036 code. Had Comcast installed last month, so we’re new customers. The day equipment was delivered, the tech did not hook up cable outside so a tech actually came into our condo and fixed it even though they originally said no to anyone coming in. Called today to try and get the two ...Jul 18, 2022 · To send a "Direct (private) Message": • Click "Sign In" if necessary. • Click the "Direct Message" icon. • Click the "New Message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. For that: Unplug the power from your Internet Router and all the Cable equipment. Unplugging from the socket. Press and hold the “ Power ” button on your Internet Router and the Cable box for 30 seconds. Plug the power back in and wait for internet services to start. Plugging power back in. Check to see if the issue persists.Feb 20, 2023 · First of all, you have to unplug all the cables from your Internet Router including the power cable. After that, you have to hold the “Power” button for 30 seconds. You have to do this for both your Router and Cable boxes. Now, plug in the power cable and switch on the power. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Thanks for taking the time to let us know about this issue you're having, @HSSCARPELI. We never want to see you having trouble with a new cable box.Now, press and then keep the “Power” button of the Internet Provider, on hold for no less than 30 seconds. Now put the cables back in their respective slots and then let the internet connection come. Turn on the TV and try streaming again. Check if Xfinity rdk-03003 still shows up or not.Oct 11, 2021 · I just got the equipment on Wednesday and since Wednesday I've been trying to connect they keep sending me to this link I go through the whole procedure to activate the system I get it message on the screen telling me that everything is not tight and we have tightened it four times and I'm trying to get my Wi-Fi on I mean I have children here and they're getting upset because the Wi-Fi's not ... Message Learn how to resolve the "RDK - 03013" error. Solution Code When this error occurs, you will see the following message: "Something's not quite right. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. Jul 2, 2022 · 1 Message Saturday, July 2nd, 2022 5:32 AM Closed Error 03013 Do I need a cable TV outlet for Xfinity X1 to work? If so, why? I’ve got error RDK- 03013. Cables are tight. There is no power buddy on the front of the box. Question • Updated 1 year ago 81 1 0 2 Responses CCBrian1 +10 more Valued Contributor • 367 Messages 1 year ago Hello @GuyMAndrus Sep 3, 2023 · @user_1108f5 Good morning! Thank you for reaching out to our Community Forums Team for assistance with getting your box up and running. I'd be happy to assist you today, so you can enjoy your services. RDK 03033. Every single day now, RDK 03033. If I’m home during the day, watching tv is not an option. No amount of rebooting fixes it. When night rolls around all the problems are magically resolved. This is unacceptable. There are no loose cables. This is undeniably a Comcast problem.Jul 21, 2018 · how to fix any xfinity issue - BLUESKY NO SIGNAL ERROR MESSAGE Click the direct message icon. 2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window.Reach out to Comcast Xfinity Support Representative. This is the last step of rectifying the RDK 03013 error. You’ve to contact the support department either via the chat box or their toll-free number: 1-800-Xfinity. Alternatively, you can log in to their official website and drop your complaint.RDK-03004 . Obviously since following these steps a dozen times has had no effect, none of those things are the problem – at least not inside the house. The remote restart from the Xfinity web page wouldn’t even work – it said my cable box couldn’t be reached and gave me the same steps above to try.Click the "New message" (pencil and paper) icon. 2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window.We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.May 2, 2023 · What RDK 03013? Solution Code “Something’s not quite right. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. If restarting doesn’t work, give us a call at 1-800-xfinity.” How do I fix my Xfinity On Demand? Nov 21, 2022 · Press the power button of the internet provider and hold it for a minimum of 30 seconds. You can now reconnect all the cables to their respective slots, then allow the connection to be re-established again. Turn on your television and try to stream again. Check if the RDK-03003 is still showing. Jul 2, 2022 · To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. I switched from Direct TV to Xfinity/Comcast but my house is wired for Directv I keep getting RDK-03013 message and am unsure what to do. Help! Any tutorials on how to disconnect DIRECT TV and connect Xfinity?Solution Code. To resolve this issue, you may need to restart your TV Box. For more information, please see X1: Restart My TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. .